1. Can I pay using my credit Card ??
Yes, we accept all major credit cards such as Visa, MasterCard & Amex.
2. Can I commission any of your product as per my preferences ?
Yes, we will be happy to create any of our product as per the subject of your choice and desired size. We can also create any product based on a reference picture provides our artist finds it suitable for the art form.
Call us at +919811535600 to commission your own unique Heritage Product.
3. Will there be any difference between the picture on the web and the delivered product ?
All our art is produce by hand. Since no automation is used, there will be small differences between the picture on the web and the actual art work. However these variations create uniqueness and enhance the value of your art piece.
4. How long will it take for the artist to execute my commission ?
Depending on the size, it will be any where between 2 weeks to 1 month.
5. Can I place an order via Telephone?
Yes, we accept orders on the phone. Please call us at +91-9811535600.
6. What is your return or exchange policy?
There is no exchange policy. Goods once sold will not be taken back.
7. Do you ship products to other cities in India and outside India?
We can ship the products out of Delhi to any city in the world.
Indian shipments take 2 to 5 working days for delivery and outside India it takes about 7 to 15 working days.
8. What are the shipping Charges and Packaging Charges
We ship all artifacts in corrugated or wooden boxes.
Within India & out of india charges as applicable.
Packing charges are based on the size of the Product.
9. What if the art pieces come broken on arrival?
We insure all our domestic and international shipments. We will immediately ship you a replacement while the insurance claim is in process, but shipping charges to be paid by buyer.
10. Can the shipping address and billing address be in different countries?
Yes, we can ship your purchases to any country.
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